Our Work - Delta Star Our Work - Delta Star

Delta Star

An epic website redesign, one agile cycle at a time

WordPress website redesign, Content creation, Organic SEO, Paid media

Website Redesign

Making the Human Connection in the User Journey

Delta Star, the leading manufacturer of transformers and provider of mobile substations, came to that funny agency needing immediate website remediation and digital evolution. Though the site was fairly new, it lacked proper backend optimization and the front end was riddled with ADA compliance issues and a lackluster user experience. A comprehensive audit, as part of our Digital Omnichannel N’ Unified Technology (DONUT) Strategy, determined the best course of action: to completely evolve the website one section at a time, in agile fashion. An agile evolution is the fastest way to start improving the customer experience immediately, while keeping an eye to the long-term health of the digital presence.

Traffic metrics, quarter over quarter:

  • New Users up

    6.4
    :
  • Contact Form Submissions are up

    185
    :
  • Goal Conversion Rate is up

    567
    :

We streamlined the backend with our elegant code, leading to 35% faster avg page load times. In implementing an optimized search engine strategy, we not only increased traffic, but increased qualified traffic. And let’s face it:

more traffic + better quality traffic = more and better lead
generation.

Front End Design to Inspire Interaction

  • TFA our work - Delta Star

    The Challenge

    BEFORE

    ADA accessibility isn’t just about complying with some regulations, it is about being able to connect with your customers. Did you know that about 8% of the population is color blind? It can mean not being able to see this green button on this blue image:

  • Our Work - Delta Star

    The Solution

    AFTER

    Which is why we changed the design to be not only stylish, but clear and easy to read for any potential customers visiting the website. We also clarified the entire navigation bar and created more visually distinct iconography, to help the user on their journey.

When Users Want to Find a Sales Rep, You Help Them Out

  • Our Work - Delta Star

    The Challenge

    BEFORE

    Being able to contact a direct sales rep is incredibly important to lead generation. The color coding design lacked a legend or branding to align visually with the overall design. Then once a state was chosen, a user was led to a generic Contact Us form.

  • TFA our work - Delta Star

    The Solution

    AFTER

    Not only did we update the map to align with the strong Delta Star visual branding, we optimized the satisfaction in the user experience. Once a state is chosen, a user receives their complete sales rep information and a direct form to contact their rep.

Hiring is No Longer as Simple as Posting a Description

  • Our Work - Delta Star

    The Challenge

    BEFORE

    Job searching. No one enjoys it. Most every job application page repeats the same frustrating pattern: after not enough real information about the potential employer, you upload your resume, then retype it into multiple smaller fields. In the current job market, that just doesn’t cut it anymore.

  • Our Work - Delta Star

    The Solution

    AFTER

    We created a Jobs page to increase the employer appeal to applicants. It highlights the many benefits of working at Delta Star above and beyond a single job posting, featuring a video of employees at all levels touting their job satisfaction. To top it off, we created a simplified application form to improve the user experience.

It is a pleasure for me to recommend That Funny Agency. They have been professional, comprehensive, and competent throughout the process of our working together. The entire TFA team was terrific from the outset of conversations through site completion, and was consistently friendly and accommodating, always punctual with updates and helpful suggestions. I feel that my company has established a relationship with them for years to come. The TFA team does great work, and I couldn’t recommend them more highly!

Heather Maddox, Director of Marketing, Delta Star
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